Responsible Gaming Policy

Important Notice

Please read this information carefully for your own benefit.

This website operates under a model white-label. The technical platform and gaming infrastructure are provided by a third-party provider that acts as the licensed platform operator.

A PepeGames It operates the website under its own brand and is responsible for communicating with players, providing customer service, and implementing responsible gaming measures.


Interpretation

For the purposes of this Policy, the following definitions apply:

  • Account – The user's personal account created to access the services

  • Company – PepeGames (“we,” “our”)

  • Service – The website and related services offered under the Company’s brand

  • You / User – Anyone who accesses or uses the Service


Responsible Gaming

For most users, gaming is a form of entertainment. However, we recognize that, for some people, gaming can become difficult to control and lead to negative consequences.

We are committed to promoting the responsible gaming, providing tools, information, and support to help users maintain control over their gaming activity.


Prevention Through Awareness

We believe that raising awareness and making informed decisions are key to preventing gambling-related harm.

Understanding the risks associated with gambling allows users to make responsible choices and gamble within their own limits.


Self-Assessment & External Support

If you are concerned about your gambling behavior, we recommend seeking independent support and using self-assessment tools provided by recognized organizations:


Self-Exclusion

Self-exclusion is a voluntary measure that allows users to restrict their access to gambling services for a specified period.

Available self-exclusion periods: from 6 months to 5 years

During the self-exclusion period:

  • Access to the account will be blocked

  • The user will not be able to create a new account

  • A self-exclusion request cannot be reversed before the end of the selected period


How to Request Self-Exclusion

To request self-exclusion, please contact us using your registered email address:

📧 [email protected]
Subject: Self-Exclusion Request

Once the order has been processed, a confirmation will be sent.


Responsible Gaming Guidelines

To keep the game safe and enjoyable, we recommend:

  • Set personal deposit and spending limits

  • Gamble solely for entertainment purposes

  • Avoid trying to recoup losses

  • Take regular breaks

  • Do not play while under stress, tired, or under the influence of alcohol or other substances

  • Use only one account

  • Protecting minors — access to our services is strictly limited to users who 18 years of age or older


Parental Controls

We recommend using parental control and filtering software to prevent minors from accessing content related to gambling:

https://famisafe.wondershare.com/internet-filter/best-internet-filters.html


Need Help?

If the game stops being fun or becomes difficult to control, please contact our support team:

📧 [email protected]

Support is available 24 hours a day, 7 days a week.